DIRECT DEBITS

Direct Debit membership payments will be collected from your bank account on the 1st of the month. There will be a one-month processing period before the first instalment is requested from your bank account. Please note however that any membership entered into after the 15th of the month will be liable for a longer pro-rata payment as it will not be possible due to the processing time required to collect on the 1st of the following month (example B).

Example A If a membership contract were entered into on the 10th April, a pro-rata payment for the period 10th April to the 30th April would be payable. The first Direct Debit deduction would take place on the 1st May and relates to the month of May.

Example B If a membership contract were entered into on the 16th April, a pro-rata payment for the period 16th April to the 31st May would be payable as the deadline for processing would have been missed. The first Direct Debit deduction would take place on the 1st June and relates to the month of June.

MEMBERSHIP BENEFITS

• No fixed term contract is entered into, your membership can be cancelled at any time, subject to one month’s written notice.

• 7-day advance booking facility for racket sports and table tennis.

• Residential accommodation at reduced rates for family and guests.

PROOF OF STATUS

Proof of status is required as follows:

• Disability Living Allowance (Recent letter from awarding body)

• Means-tested Benefit (Recent letter from awarding body)

• Pensioners (Photo Identification)

• Student (Student Union Card)

MEMBERSHIP CARD

• All members are issued with a membership card, which must be presented and swiped when using the centre.

• Only the membership holder is permitted to use the card.

• A photograph is taken of the member for identification purposes.

• A fee applies for a lost, stolen or damaged card replacement.