British Gymnastics Customer Support Advisors (FT & PT) (1)

British Gymnastics has the following permanent vacancies based at Lilleshall National Sports Centre, Nr Newport, Shropshire:

 

Full Time Customer Support Advisor

37 hours per week

Monday to Thursday 9.00am to 5.00pm and Friday 9.00am to 4.30pm

Salary range £16,150 - £18,700 per annum (dependent upon experience)

Based at Lilleshall National Sport Centre

 

Part Time Customer Support Advisor (Twilight)

16.5 hours per week

Monday to Thursday 5.00pm to 7.30pm, Friday 4.30pm to 7.00pm and Saturday 9.00am to 1.00pm

Salary range £7,202 - £8,339 per annum (dependent upon experience)

Based at Lilleshall National Sports Centre

34 days annual leave (includes Bank Holidays and Company Days) + Pension

 

We are looking to expand the team to continue to offer an exceptional service to our Customers. We have new opportunities for Customer Support Advisorsto join our Customer Support department where providing every customer a superior quality service is our number one priority.

As a Customer Support Advisor, you will be the first point of contact, supporting British Gymnastics Members and prospective Members with all enquiries via incoming calls, live chats and emails; so being a people person is a must. The skills you will need:

• Customer Service skills

• Excellent communication skills

• Ability to remain calm under pressure

• A good level of IT skills

• Access to your own form of transportation and hold a full driving licence

If you have said yes to the above and would like to become part of our professional and focused Customer Support team and have the necessary experience to be our Customer Support Advisor, we would like to hear from you today!

If you would like to become part of our professional and focused Customer Support team and have the necessary experience to be our Customer Support Advisor, we would like to hear from you today!

British Gymnastics is an equal opportunities employer and aims to provide a discrimination-free working environment. We are committed to an action plan and policy in line with the Equality Act 2010, which ensures that no job applicant or employee receives less favourable treatment because of a protected characteristic.

To apply for this post please complete and return an Application Form along with a copy of your CV. To download an Application Form please visit www.british-gymnastics.org

Completed applications are to be returned by post or email to: British Gymnastics, HR Department, Lilleshall National Sports Centre, Newport, Shropshire TF10 9NB

Please specify on your application which post you are applying for by stating either Part time or Full time post

Tel: 0345 129 7 129 ext 2398 Email: HR@british-gymnastics.org

Closing date: Midnight on Sunday, 18th February 2018 Assessment Centre: March 2018 Unfortunately, only applicants selected for interview will be contacted.